Frequently Asked Questions
How can you guarantee freshness?
we buy all our stock from licensed distributors and ship
you the cigarettes almost right from their warehouse, so
it's like buying a pack from the store except they are delivered
right to your door step.
What is the maximum amount I could buy?
iIt is absolutely up to you, to comply with International
customs laws, we only ship up to 3 cartons per parcel, but
you can buy as much as you want. Once you agree to our terms
and conditions you will be able to add as many cartons as
you wish into your shopping cart.
I ordered five cartons, but I only got 3 in the mail
today. Were the other items lost?
we are required to ship up to 3 cartons per parcel to comply
with international shipping standards. All cartons are shipped
on the same day, but they may not reach their destination
at the same time because of potential inconsistencies in
the postal system. If your complete order does not arrive
within 30 days of shipment, please contact us.
What countries do you ship to?
we are able to ship to almost any country in the world.
Click here to check our lists of countries.
Will my personal information be sold to spammers?
we fully comply with all laws related to data protection.
Your personal data cannot legally be disclosed to foreign
country authorities, much less sold to spammers or other
Is there a difference in taste between low grade and
high grade tobacco?
Absolutely! Consumers must be careful about companies that
sell counterfeit or third world-grown tobacco. Their products
taste dramatically different (in a bad way) because they
use inferior tobacco, contain some very strange ingredients
(sawdust for example) and may be over a year old! That's
why we only sell cigarettes made with top quality tobacco.